Effective Date: February 2022
We and our service providers collect the following categories of personal information about you:
Contact information. When you use or register to use this Platform, we may collect or obtain relevant contact details, such as your name, physical address, phone number, or email address.
Payment information. If you make purchases on this Platform, we or our service providers will collect payment details, such as your credit card information.
Data you make public. If you post in a public space on this Platform or otherwise choose to make your personal information public on this Platform, we will collect or obtain such information.
Demographic information. Where appropriate, we will collect details about you that may not on their own reveal your specific identify like your gender or age.
Other information: When you access and use this Platform, we may collect device information, such as your browser and device type and your device’s IP address, as well as information about your visits to, interactions with, and usage of this Platform. We may also collect information about your location (determined by GPS and other sensor data from your device) if you use one of our mobile apps.
We and our service providers collect your personal information in a variety of ways, including:
Through this Platform. We collect personal information through this Platform, for example, when you register for a promotion or apply for a job. We might also collect personal information through this Platform if you post a recipe review or contact us with questions or requests.
From third parties. We may receive personal information about you from third parties, such as social media platforms, that provide it to us.
We use your personal information for legitimate business purposes, including:
Providing this Platform and our services and responding to your requests or questions. We use your personal information to provide this Platform’s functionality to you. We also use your personal information to respond to your inquiries and fulfill your requests when you contact us via one of our online contact forms or otherwise.
Marketing to you. We use your personal information to send you information about new products, features, and special offers and marketing-related emails if you sign-up. We might also use your personal information to serve you ads about products and offers, which might be third-party offers or products we think you might find interesting.
Improving this Platform and our services. We use your personal information to identify issues with this Platform or our products and services and improve our offerings. We may also use your personal information to customize or personalize your user experience and the content we deliver to you.
Identifying usage trends. We use your personal information to understand which parts of this Platform are of most interest to you and other users.
Preventing fraud and security monitoring. We use your personal information to detect, prevent, and investigate possible fraud and for other security purposes.
Complying with law. We use your personal information to comply with applicable law and/or respond to requests and communications from law enforcement authorities or other government officials.
As otherwise permitted/required by law or as we may notify you. We will get your consent prior to using your personal information for additional purposes, as required by law.
We may disclose your personal information for legitimate business purposes to:
Our third-party service providers. We may share your personal information with providers of services, such as website hosting, email delivery, and other services related to the operation of this Platform and provision of our services to you. These service providers may be located anywhere in the world and are required to handle personal information that we share with them in accordance with our instructions. You can contact us if you want to learn more about how our service providers use your personal information.
Our business partners. We may share your personal information with our partners to provide services or other offerings to you. For example, we will share personal information with third parties who co-sponsor a promotion with us. We might also share your personal information with a business partner who distributes our products. These partners may send you information about events and products by mail or email.
Hershey Entertainment and Resorts Company. In the event that we receive questions from you about The Hotel Hershey or Hersheypark, we may share your personal information with them so that they can address your questions.
Competent governmental and public authorities. We may share your personal information with government and law enforcement authorities, in each case to comply with legal or regulatory obligations or requests.
Relevant third parties as part of a corporate transaction. In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with a bankruptcy or similar proceeding), we may disclose or transfer your personal information to certain third parties, such as the acquiring entity and its advisors.
Other third parties. We may share your personal information with other third parties at your direction or with your consent and as necessary or appropriate to: (a) comply with applicable law; (b) enforce our terms and conditions; (c) protect our operations and those of our affiliates; and (d) protect our rights, privacy, safety, or property, and/or those of our affiliates, you, or others.
We may also share your personal information for other reasons, as described to you at the time of information collection.
You can opt out of receiving our marketing-related emails. If you no longer want to receive our promotional emails, click the opt-out link in any of our promotional emails or call us at 1-800-468-1714. Please note that even if you opt out of receiving marketing-related emails from us, we will still send you administrative and transactional messages (e.g., responses to your questions), from which you cannot opt out. If you object to our use of your personal information for direct marketing purposes, please contact us.
You can control tools on your mobile device. For example, you can turn off your device’s location and manage your push notification preferences or disable such notifications through your device’s settings.
This Platform is not directed to children, which we consider to be individuals under the age of 13 or the equivalent age as specified by law in your jurisdiction. We do not knowingly collect personal information from children online without first obtaining the consent of a parent or guardian, where required, in accordance with applicable law.
If you are a parent or legal guardian and have questions or concerns about our approach to children’s privacy or would like to access your child’s personal information and/or have the information deleted, please contact us via phone (1-800-468-1714), our contact us form, or at the following physical address:
The Hershey Company
100 Crystal A Drive
Hershey, PA 17033 We use standard security measures.
We implement appropriate technical and organizational security measures to protect your personal information. However, because the Internet is an open system, the transmission of information via the Internet is not 100% secure and we cannot guarantee the security of the information transmitted to us using the Internet. We, therefore, encourage you to use caution when using the Internet and ensure that any personal information that you send to us is sent securely.
We may transfer your personal information to recipients in other countries or regions, including ones with data protection and privacy laws that differ from those in your country of residence. By providing us with your personal information and using this Platform, you are acknowledging and agreeing that we may transfer your personal information to countries outside of your country of residence.
You can contact us online, call us at 1-800-468-1714, or write to us at the following physical address:
Public Relations Department
The Hershey Company
PO Box 810
100 Crystal A Drive
Hershey, PA 17033